Krakow
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What people are saying about Krakow

Overall rating

4.7 / 5

based on 1,868 reviews

Paul exceeded our expectations of this trip although the experience was of sorrow with what happened at Auschwitz Paul was very informative and we certainly learnt alot with the information he gave us about Auschwitz and Kraków. Paul was very friendly and made us feel at ease as soon as he collected us we were made to feel like VIPs, he was very friendly and respectful and the vehicle was very smart, clean and safe.

It's really hard even writing this review. I knew about the events that took place here before going but I had no idea of the actual scale of the place. I would recommend 2 days as birkenau is a massive site. It is worth the visit but be prepared as its extremely hard to visit. I'm a relatively big guy and even I cried walking round at the horrors that took place here.

We were greeted at the airport by our driver, who was polite and helpful. He helped us with our suitcases. He dropped us right outside our hotel. We received an email confirming pickup time from the hotel so we didn't have to contact anyone. Everything was smooth and without any problems.

Bad things first, the pick address does t existing and we struggled to find our collection. Secondly, we never received our tickets so we were messed around on entry. However, the driver was very helpful, and very knowledgable. He did an amazing job.

It was on time and comfortable. The driver was extremely friendly and spoke great English. He got us there safely and gave us enough time to visit both camps. It was quick and enjoyable and still allow me enough time to see the city during the day.