Guided tour

New York: 9/11 Tour with Museum and Observatory Tickets

New York: 9/11 Tour with Museum and Observatory Tickets

From US$ 109.95 per person

Honor the heroes and survivors of Stairwell B as you retrace their steps during the 9/11 attacks on New York’s World Trade Center. Explore the 9/11 Museum and One World Observatory on this definitive Ground Zero tour.

About this activity

Free cancellation
Cancel up to 24 hours in advance to receive a full refund
Covid-19 precautions
Special health and safety measures apply. Learn more
Mobile ticketing
Use your phone or print your voucher
Duration 6.5 hours
Check availability to see starting times.
Skip the ticket line
Instant confirmation
Live tour guide
English
Wheelchair accessible

Experience

The experience
  • Honor the heroes and survivors of 9/11 on this definitive Ground Zero tour
  • Discover how the Angel of Stairwell B helped save a team of firefighters
  • Learn about the 9/11 Surfer who rode down 88 stories of imploding debris
  • Marvel at the views from the One World Observatory and see up to 4 different states on a clear day
  • Explore the 9/11 Museum and the artifacts found in the wreckage
Full description
Celebrate the actions of the heroes and survivors of Stairwell B on a guided tour of the World Trade Center Complex. Follow the path taken by first responders and learn how they withstood the collapse of the 110-story tower while still inside it. Through photos and memoirs, the tour chronicles the events of 9/11, from the bravery of New York City’s firefighters to the Angel of Stairwell B and the 9/11 Surfer. The guided tour ends at Memorial Plaza, where you’ll learn how the new World Trade Center Complex was designed and constructed. Then visit the National 9/11 Memorial Museum on your own. Discover artifacts found in the wreckage of the former Twin Towers, the first responding vehicles, and the planes that hit the towers.  Continue your self-guided visit by exploring the One World Observatory. Take the 47-second elevator ride up to the observation deck and watch the transformation of Manhattan on the elevator’s HD monitors. Gaze at the grand view from the deck, which on a clear day allows you to view up to 4 different states. 
Includes
  • 2-hour guided walking tour of the World Trade Center Complex
  • National 9/11 Memorial Museum admission ticket
  • One World Observatory admission ticket
  • Gratuities (recommended and appreciated)
Covid-19 precautions

You must book this activity online because the ticket office is closed

Safety measures in place
  • The number of visitors is limited to reduce crowds
Traveler requirements
  • You are required to bring and wear a mask
  • All participants who are over 12 years old must present proof that they have received at least one dose of a FDA or WHO-approved Covid-19 vaccine. Proof of vaccination may include the NYC COVID Safe App, Excelsior Pass, CDC Vaccination Card (or photo), NYC Vaccination Record, or official immunization record from outside NYC or the US
  • In addition to proof of vaccination, all participants who are over 18 years old must present a government-issued photo ID (e.g. driver’s license, passport, etc)

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Participants

Date

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Meeting point

Starbucks Coffee Shop, 195 Broadway, New York, NY 10007

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Important information

Know before you go

  • Please note that the National 9/11 Memorial Museum and One World Observatory sections of this tour are self-guided
  • After the guided tour, you can enjoy the museum and the observatory until closing time
  • You will need to pass through airport-style security to enter the Observatory. During high season the wait at security can be up to 20 minutes
Customer reviews

Overall rating

5 /5

based on 11 reviews

Review summary

  • Guide
    5/5
  • Value for money
    4.7/5
  • Service
    5/5
  • Organization
    5/5

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I really enjoyed the tour. This is going to (maybe) sound strange. Let me explain -- It was a day of good emotion and reminder, as it caused me to re-live the day. The pictures shown and informational details provided were authentic to what really happened that day and in the USA. It will provide very real description and accurate information about that day -- and not just tour-operator guesses. This is an excellent lead-in to the Museum, which you will be able to do on your own. When done, you will have either re-lived the day's feelings, importance and shock or have a very good idea of what authentically happened that day.

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July 29, 2021

The rise from the ashes of 911 is something else to behold. There is a sense of triumph over the tragic, morbid and ignominious past. It is a reminder of how much harm deranged and ideologically lost people can do. It is a monument to the spirit of the American people and a message of hope to never again endure the same tragedy.

December 20, 2019

Andrew was an awesome tour guide. Very knowledgeable and pleasant!!! Will look into doing other tours with him in the future.

June 18, 2021

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Product ID: 208167