9/11 Museum Culture & history

Our most recommended 9/11 Museum Culture & history

NYC: 9/11 Memorial & Museum Timed-Entry Ticket

1. NYC: 9/11 Memorial & Museum Timed-Entry Ticket

Benefit from contactless entry to the National September 11 Memorial Museum with your pre-purchased timed-entry ticket. Enjoy complimentary access to the 9/11 Memorial, the Survival Tree, and the Memorial Glades The 9/11 Museum The museum displays over 10,000 monumental artifacts linked to the events of 9/11 and is made up of three permanent exhibition sections: • The Historical Exhibition has three parts: the Day of 9/11, Before 9/11 and After 9/11. It tells the story of what happened on 9/11, including the events at the World Trade Center and the Pentagon and the story of Flight 93.  • The Memorial Exhibition "In Memoriam", commemorates the lives of those who perished on September 11, 2001 and February 26, 1993 and provides visitors with the opportunity to learn about the men, women and children who died. • The Foundation Hall is a room of massive scale, which houses both the last column and the slurry wall.  The 9/11 Memorial (Free Entry) The “National September 11 Memorial” is a tribute of remembrance and honor to the nearly 3,000 people killed in the terror attacks of September 11, 2001 at the World Trade Center site, the Pentagon, as well as the six people killed in the World Trade Center bombing in February 1993.  The memorial’s twin reflecting pools are each nearly an acre in size and feature the largest manmade waterfalls in North America. The pools sit within the footprints where the Twin Towers once stood. The names of every person who died in the 2001 and 1993 attacks are inscribed into bronze panels edging the memorial pools.

NYC: 9/11 Memorial & Museum Tour with One World Observatory

2. NYC: 9/11 Memorial & Museum Tour with One World Observatory

Remember the terrible events of 11 September 2001 on a 9/11 walking tour and journey through the former World Trade Center in New York. Guided by New Yorkers with a personal connection to 9/11, the tour includes personal anecdotes and touching stories of tragedy and heroism. Meet at St. Paul's Chapel to see the church that miraculously survived the falling buildings and debris, despite being only a block away from the World Trade Center. Learn how it became a makeshift rescue center and its iron fence a bulletin board. Hear heroic stories of the emergency responders at the Firefighter's 9/11 Memorial Wall, and see the Engine and Ladder Company 10/10, the fire station at Ground Zero. Enter the 9/11 Memorial and see the Reflecting Absence Memorial, a man-made waterfall symbolizing the vast void left by the tragedy. Look at the names of the nearly 3,000 victims placed around the waterfall next to their friends, family members, and colleagues. See the new Freedom Towers and World Trade Center rising from the ground. Stay as long as you wish at this beautiful 8-acre oasis. Make use of timed entry tickets at the 9/11 Museum and One World Observatory. Once inside, you are free to explore at your own pace as your guide will not accompany you here. See artifacts from the events of 9/11, and hear recordings from people who were there on the day. Take a stroll to the Observatory to marvel at its engineering and architecture. Head to the lobby of Freedom Tower for the "Voices" documentary dedicated to the men and women of the World Trade Center. Then take the "Sky Pod" elevator, and ascend 1,250 feet in 60 seconds. Once there, see the See Forever Theater on floor 102, before accessing the main observation deck on the 100th. Enjoy immersive LED displays, interactive touchscreen videos, and dining options, as well as the view of the iconic Manhattan skyline.

Ground Zero 9/11 Memorial Tour & Optional 9/11 Museum Entry

3. Ground Zero 9/11 Memorial Tour & Optional 9/11 Museum Entry

In remembrance of 9/11, this walking tour guides you through the former site of the World Trade Center. The tour is guided by New Yorkers who have a personal connection to 9/11. On this tour, you will explore Ground Zero and the 9/11 Memorial, where you can pay your respects to those who lost their lives in the World Trade Center. Visit St. Paul’s Chapel, a makeshift rescue center and tribute to the victims of one of history's darkest days. Hear the stories of the emergency services at the Firefighter’s 9/11 Memorial, and see the Engine and Ladder Company 10/10, the fire station of Ground Zero. If you select the 9/11 Museum entry option, your tour will include timed entry tickets to minimize waiting times. The entry time will be scheduled for the end of your tour, but the entry time may vary depending on the day's availability.  Please note that this is not a guided visit. Visitors can explore the exhibitions at their own pace and take time to honor the memory of those who perished. The 9/11 Museum contains artifacts from the events of 9/11 and you can also listen to recordings from people who were there on that day.

New York City: 9/11 Memorial Tour and Museum Ticket

4. New York City: 9/11 Memorial Tour and Museum Ticket

Explore the tragic events of 11 September 2001 from a local perspective on a 2-hour tour of all the sites of the terrorist attacks on the World Trade Center in Lower Manhattan. Visit Ground Zero to get a deeper understanding of how 9/11 impacted the city and the world, and the long struggle New York went through to move forward. Tour in small groups for a level of intimacy and peace fitting for such a visit. Local guides provide a more personal feel, giving the 9/11 Memorial and its surrounds a human context. Meet at St. Peter’s Church to learn how people gathered there awaiting news of their loved ones, and to mourn, pray and offer support. See poignant handmade memorials that are a constant reminder that 9/11 was a crippling personal tragedy for thousands of New Yorkers, as well as a global event. Next go to Ground Zero to see the stunning 9/11 Memorial Pools, built in the footprint of the twin towers. Read the inscriptions of all the names of those who perished there. Your guide will give a more personal account of the tragedy, taking you to Fireman’s Memorial and the Survivor Tree. Hear incredible stories of courage and loss that unfolded right where you stand. End with a self-guided tour of the 9/11 Museum with a pre-reserved ticket which provides space for your own thoughts as you look at items salvaged from the wreckage, and read harrowing personal stories.

9/11 Memorial Tour with Optional One World Observatory Entry

5. 9/11 Memorial Tour with Optional One World Observatory Entry

Pay your respects to the heroes of 9/11 with a visit to St. Paul's Chapel, where emergency rescue centers were set up immediately after the September 11 attacks.  Pause to reflect at the 9/11 Memorial Pools, built on the site of the former World Trade Center and see the names of the 2,983 men, women and children killed in the attacks of September 11, 2001 and February 26, 1993. Learn about Freedom Tower at the heart of the rebuilt complex. Then, skip the ticket lines to the One World Observatory and take the Sky Pod elevator to the 102nd floor in 60 seconds. Get breathtaking views of the Statue of Liberty, Ellis Island, the Empire State Building and more.

NYC: Ground Zero Walking Tour and 9/11 Museum Ticket

6. NYC: Ground Zero Walking Tour and 9/11 Museum Ticket

Take a 2-hour guided tour of the World Trade Center Complex and learn about the events of September 11, 2001. This tour is a celebration honoring the heroes and the survivors of “Stairwell B” and the actions they took during the attacks on September 11, 2001. Follow the path taken by these First Responders and learn how they withstood the collapse of a 110-story tower, while still inside it. By using historical photos of September 11th, this tour will chronicle the events of that day. Be astonished by the bravery of New York City’s firefighters. Discover how the “Angel of Stairwell B” helped save a team of firefighters and the miracle of the “9/11 surfer”, who rode down with 88 stories of imploding debris. Hear engaging stories from your tour guide using numerous posters to make these events come to life. This tour ends at the Memorial Plaza, where you will learn how the new World Trade Center Complex was designed and constructed. This is the definitive tour of Ground Zero featuring the heroes and survivors of September 11th. Tickets into the National 9/11 Memorial Museum are included.

New York City: 9/11 Memorial Tour

7. New York City: 9/11 Memorial Tour

These special 90-minute tours of the 9/11 Memorial are guided by New Yorkers who have a personal connection to that tragic day. Hear their personal stories and the touching recounts of tragedy and heroism of many other everyday citizens. The tour begins at St. Paul's Chapel, the oldest public building in New York City in continuous use. This church miraculously survived the falling buildings and debris from the 9/11 attacks despite it being only a block away. It became a makeshift rescue center during the aftermath and its iron fence became a bulletin board where family members posted notices of their missing loved ones. Today, with the mementos received from people around the world, the church serves as a tribute site. You’ll hear about the heroic emergency responders at the Firefighter's 9/11 Memorial Wall, and see Engine and Ladder Company 10/10, the fire station at Ground Zero. Enter the 9/11 Memorial, where you can pay your respects to those who lost their lives in the World Trade Center. See the Reflecting Absence Memorial, the largest manmade waterfall inside the 9/11 Memorial, symbolizing the vast void left by the tragedy. Learn how the names of the nearly 3,000 victims were placed around the waterfall next to their friends, family members, and colleagues. See the new One World Trade Center rise from the ground in this beautiful 8-acre green city oasis. As the tour portion ends, your guide will give you your optional timed admission tickets for the One World Observatory if the option is selected. Step onto a panoramic observation deck that is a marvel of engineering and architecture. The program begins in the lobby of the One World Trade Center with Voices, a film dedicated to the men and women of the World Trade Towers and the new One World Trade Center. You will then take the Sky Pod elevator and rise 1,250 feet above ground in 60 seconds. The Observation Deck begins on the 102nd floor with the See Forever Theater and moves down to the 100th floor, where the main observation deck is located. Immersive LED displays, interactive touch screen videos, and dining options mean there's plenty to do, but the true draw is the view, from hundreds of feet above the skyline stretching across all of Manhattan.

New York City: 9/11 Tour with Museum and Observatory Tickets

8. New York City: 9/11 Tour with Museum and Observatory Tickets

Celebrate the actions of the heroes and survivors of Stairwell B on a guided tour of the World Trade Center Complex. Follow the path taken by first responders and learn how they withstood the collapse of the 110-story tower while still inside it.  Through photos and memoirs, the tour chronicles the events of 9/11, from the bravery of New York City’s firefighters to the Angel of Stairwell B and the 9/11 Surfer. The guided tour ends at Memorial Plaza to learn how the new World Trade Center Complex was designed and constructed. Then visit the National 9/11 Memorial Museum on your own. Discover artifacts found in the wreckage of the former Twin Towers, like the planes that hit the towers.  Continue your self-guided visit by exploring the One World Observatory. Take the 47-second elevator ride up to the observation deck and watch the transformation of Manhattan on the elevator’s HD monitors. Gaze at the grand view from the deck, and view up to 4 different states on a clear day. 

NYC: 9/11 Memorial Museum and Statue of Liberty Cruise

9. NYC: 9/11 Memorial Museum and Statue of Liberty Cruise

The Hunt for Bin Laden opened at the 9/11 Memorial Museum in November 2019. The exhibition examines the 10-year search for Osama bin Laden, documenting the intelligence and military activities that led to a compound in Abbottabad, Pakistan, where the leader of al-Qaeda was killed nearly 10 years after 9/11. With this experience, you will enter the museum on the memorial pool grounds with express tickets. The museum preserves the memory of past events and the promise of renewal through reconstruction. The museum recognizes the power of place and highlights the authentic archaeological remnants of the World Trade Center. The Survivors’ Stairs lie at the end of the ramp. This staircase at the edge of the elevated World Trade Center Plaza provided an unobstructed exit for people fleeing the site. As you enter the museum you will walk in the footsteps that lead hundreds of survivors to safety on September 11, 2001. When you conclude, you can enjoy views of famous landmarks on the Manhattan skyline during a 1-hour scenic sightseeing cruise from Pier 36. From right under the Brooklyn Bridge, travel toward the South Street Seaport and Battery Park. You will then get to within 100 feet of the Statue of Liberty and Ellis Island for incredible photo opportunities.

9/11 Ground Zero Museum Workshop: Hands-on BOSE Audio Tour

10. 9/11 Ground Zero Museum Workshop: Hands-on BOSE Audio Tour

Head to Manhattan's historical Meatpacking District to experience the real Ground Zero. On this 90-minute visit to the 9/11 Ground Zero Museum Workshop, view rare images featured on international news and listen to the incredible audio stories behind the images that took place during the 9-month dig for the missing victims. See the moving images of 9/11 and listen to a detailed audio narration to learn about those who lost their lives by Gary Marlon Suson, the official photographer at Ground Zero. Mr. Suson was the only photographer in the world allowed full, round-the-clock access to every single area at the World Trade Center, including the dangerous subway tunnels below Ground Zero. Get your own BOSE audio system and headset featuring 100 special stories of 9/11. Kids have raved about the audio tour and parents are amazed at how it holds their child’s interest. Survivors and family members have donated dozens of intimate items, and their stories will truly open your eyes to the aftermath of that single day. Pick up and hold artifacts that represent the 9-month recovery efforts in Lower Manhattan as well as rare pieces of window glass and steel from the World Trade Center- no other museum in NYC allows you to hold rare artifacts. Receive an audio wand that tells a different piece of the story behind the massive recovery efforts at Ground Zero. View a 12-minute large-screen video before tuning into the audio headset for a self-guided tour. Additionally, benefit from an on-site guide who will be there to answer your questions.

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What people are saying about 9/11 Museum

Overall rating

4.5 / 5

based on 761 reviews

Make sure to download the app before you arrive and bring earphones. It’s an emotional experience. An amazing tribute to all the first responders and all who lost their lives.

The 9/11 museum is great, but if you want to buy a ticket, buy it directly from the museum's website. GetYourGuide charges $4 more and doesn't offer as many entry times.

It was very informative and thought provoking, thinking about the terror all those people were going through. Definitely an emotional experience never to be forgotten.

Wonderful monument to a terrible occasion. Well worth the time. Very moving.

Muy buena aunque mucha gente a la ve y no se puede leer.