9/11 Museum Tours

Our most recommended 9/11 Museum Tours

NYC: 9/11 Memorial & Museum Tour with One World Observatory

1. NYC: 9/11 Memorial & Museum Tour with One World Observatory

Remember the terrible events of 11 September 2001 on a 9/11 walking tour and journey through the former World Trade Center in New York. Guided by New Yorkers with a personal connection to 9/11, the tour includes personal anecdotes and touching stories of tragedy and heroism. Meet at St. Paul's Chapel to see the church that miraculously survived the falling buildings and debris, despite being only a block away from the World Trade Center. Learn how it became a makeshift rescue center and its iron fence a bulletin board. Hear heroic stories of the emergency responders at the Firefighter's 9/11 Memorial Wall, and see the Engine and Ladder Company 10/10, the fire station at Ground Zero. Enter the 9/11 Memorial and see the Reflecting Absence Memorial, a man-made waterfall symbolizing the vast void left by the tragedy. Look at the names of the nearly 3,000 victims placed around the waterfall next to their friends, family members, and colleagues. See the new Freedom Towers and World Trade Center rising from the ground. Stay as long as you wish at this beautiful 8-acre oasis. Make use of timed entry tickets at the 9/11 Museum and One World Observatory. Once inside, you are free to explore at your own pace as your guide will not accompany you here. See artifacts from the events of 9/11, and hear recordings from people who were there on the day. Take a stroll to the Observatory to marvel at its engineering and architecture. Head to the lobby of Freedom Tower for the "Voices" documentary dedicated to the men and women of the World Trade Center. Then take the "Sky Pod" elevator, and ascend 1,250 feet in 60 seconds. Once there, see the See Forever Theater on floor 102, before accessing the main observation deck on the 100th. Enjoy immersive LED displays, interactive touchscreen videos, and dining options, as well as the view of the iconic Manhattan skyline.

Ground Zero 9/11 Memorial Tour & Optional 9/11 Museum Entry

2. Ground Zero 9/11 Memorial Tour & Optional 9/11 Museum Entry

In remembrance of 9/11, this walking tour guides you through the former site of the World Trade Center. The tour is guided by New Yorkers who have a personal connection to 9/11. On this tour, you will explore Ground Zero and the 9/11 Memorial, where you can pay your respects to those who lost their lives in the World Trade Center. Visit St. Paul’s Chapel, a makeshift rescue center and tribute to the victims of one of history's darkest days. Hear the stories of the emergency services at the Firefighter’s 9/11 Memorial, and see the Engine and Ladder Company 10/10, the fire station of Ground Zero. If you select the 9/11 Museum entry option, your tour will include timed entry tickets to minimize waiting times. The entry time will be scheduled for the end of your tour, but the entry time may vary depending on the day's availability.  Please note that this is not a guided visit. Visitors can explore the exhibitions at their own pace and take time to honor the memory of those who perished. The 9/11 Museum contains artifacts from the events of 9/11 and you can also listen to recordings from people who were there on that day.

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What people are saying about 9/11 Museum

Overall rating

4.4 / 5

based on 755 reviews

The Guide was fantastic and knowledgeable. I learned so much during the tour. I do recommend that if you do the tour and plan to visit the museum that you attend the 10:30 tour and then take a short break before going to the museum. The museum was so well designed to respect to the victims while also presenting the timeline of events. But doing the tour and museum back to back without a break was emotionally heavy. You do need at least 2 hours for the museum.t

Rob does a great job on this tour. He is informative and respectful of the site. He brings it to life by his personal experiences at the time of this tragedy. We came away enlightened and proud of humanity especially the first responders.

Jim, our guide was very knowledgeable about all the events around 9/11. As a former history teacher, I was fairly up on the events, but I still learned a lot from him.

A great tour thank you. Very moving and very informative. Our tour guide was Jim and he was brilliant. Thanks so much.

A very moving experience as well as interesting information about the area