The tour was fine, not as much historical information from the audio guide (English) as expected and it was a little incoherent; but was a good way to travel around Berlin. You MUST have a copy of the PDF document confirming your booking as the mobile voucher on the app does not suffice. Apparently the red bus company doesn’t exist anymore and has been taken on by another company and the PDF document has to be sent off to the big bosses. This created some issues as we only had the mobile voucher, but we rang get your guide and the woman on the phone was very helpful and we we’re able to gain a copy of the PDF document.

Some buses were old some were new you can tell this company has been a while, the other tour buses had newer less packed busses. The driver didn’t stop at one of the stops even though we were standing by the stairs which meant we were much further away from our accommodation at the next stop we had to get a tram for 5 stops because of this, costing us more money. We didn’t realize where the stop was as we didn’t have our headphones in cause we were waiting for the driver to stop.

At each stop, your employees are very friendly except for one, young man who speaks only English and is very rude. You should also know that you have two tours in the offer it is almost always the one offered. We got the trip as a gift and I was told that it was not obvious on two tours. On the first day we had made a tour and came to the end no longer to the starting point, Central Station, because the Reichstag was closed, we only from the driver, after asking why the Gedächnisskirche is seen for 3 times. After the question how and when the Bus back to the station you have the passengers answered perhaps towards the end of the day. Why can not you already say that at the stop at the Brandenburg Gate? We had to return from Potsdamer Platz by taxi so that we could still take the boat tour because the second day was scheduled. But all in all, it was a lot of fun.