If your pick-up is from the airport, then our representative will be waiting for you at the airport holding a plate for your name. He will accompany you to your Hotel or to your address.  For pick-up at the hotel ( address ) please wait for our representative in the Hotel Lobby ( or at the provided address ) at the set up time. All our representatives can speak English and some of us speaks Spanish, Italian and french. Our aim is to provide the finest personal services for our customers and to fulfill even the unexpressed wishes and needs. Please provide us the following information :  Airline /Flight Number / Arrival Time / Hotel Name / Hotel Address ( or the private address )