Cancún
Day Trips

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What people are saying about Cancún

Overall rating

4.3 / 5

based on 1,769 reviews

They were late picking us up. I sent an email but did not receive an answer. We asked the concierge at the hotel to call and they said there were running late due an accident in the road. When I made my reservation I specifically noted that we were vegans. Breakfast time came and they handed a turkey sandwich. The guide said that he did not receive any specific request regarding the vegan food and that I needed to contact the provider so they could buy us food. After chatting in the van with costumer service and proving proof of my request, we pulled over into a gas station and were able to get apples, peanuts and juice. In Coba, they notified us that we could no longer climb the building. We were ok with that but I’m sure this could be frustrating to many others. The sites in Coba, Chichen Itzka and Ik Kil are amazing and worth the long drive. Our guides Francisco and Adrian did everything to make us happy and fix our food issue. Overall it was a good experience.

Ana Lilia was a fantastic guide! So much knowledge and true passion! The driver Claudio was great... got us to and from despite a horrible rain storm and traffic jam! Muchos García por todo! Highly recommend this tour! Plenty of water, rest, history, food, and care. Great for kids or adults. And for god sake... please don’t risk the guides licenses by not wearing a mask! We get it... none of us want to, but their livelihood depends on it!

So beautiful! Everything was so easy, but I do recommend getting picked up and dropped at the hotel. It's well worth it. The water is gorgeous, everything was very safe, the VIP passes were also well worth it to avoid the crowds and have a little extra. The snorkeling was easy and fun, the beaches were beautiful, the food and drinks were excellent. The check in process is a bit long. Definitely slather on the sunscreen repeatedly!

Excellent service. We were on the boat Agila with captain Sergio. The Captain and two young men made this boat ride so fun and memorable for em an my kids. The snorkeling is done in the middle of the ocean ,but they went out of their way to take the time to take my young kids snorkeling while at one of our stop. My kids where so excited an happy.

First of all, the people were super great, especially tour guide Ricardo. Just that if the tour name is "All Inclusive", then please do not ask any extra money for docking at the harbor or for the right kind of sun screen. But I would still recommend this tour. Nice lunch, nice snorkelling and open bar on the boat and on the island. Loved it!