The bus was punctual and the journey took the time estimated, driver and assistant very friendly, loading the bus was fast and efficient. The seats are large, recline and have footrests. There is also usb charging at each seat. The biggest dislike our party of 4 had was how incredibly hot it was on the bus. Another passenger did request the heat level to be adjusted and it was somewhat better afterwards. The road between Puno and Cusco is rather bumpy but that is merely an observation, there is nothing the bus operator can do about that. Overall the service provided met our needs in traveling to Cusco from Puno.

Punctual bus, organized for baggage collection and distribution. Personal USB port and free Wi-Fi make travel lighter. Heated bus for the whole trip. Reclining seats. There are no screens. Good quality / price ratio. Arriving in Cusco very early in the morning with suitcases is a bit inconvenient if you are not staying in a hostel / hotel that allows early check-in.

Really optimal transfer (calculate that from arequipa I had booked independently with cruz del sur and I can tell you without a doubt that this was much better in terms of seats, especially wider and more spacious). Superlative and extremely reclining seats that allow you to sleep really well. The company used seems to me to be Transzela. I recommend. As for the service of the operators, this is also really super, they picked me up at the hotel and took me to the terminal and got us the ticket. In practice, they loaded us on the bus without us having to think about anything. The only discordant note but really insignificant compared to everything: on the bus it was really hot:) ... In summary, I highly recommend it.