We loved it from minute 1 to the end. Attention in the office when picking up the tickets great. But without a doubt the best was the guide that touched us. Mathias, we were a group of 6 people and we loved it, he made the visit very pleasant and I would even say family. He gave us important details, we were able to ask questions, we laughed and above all we had fun. Would we repeat? Of course! and if it is in the company of Mathias much better.

Our tour guide, Hugo, was amazing! We did have a problem when arriving to the meeting point, the booking said 10.15am and we got there and by the time they went to check us in it was already 10.16am, a very rude lady told us we were too late and that we were supposed to be there at 10.00am. When I showed her that the booking said 10.15am she said that we were 1 min late anyway and did not let us go through with our booking which was to go to the very top (which is what we paid for) and make us go to another tour that didn’t have it include it. ONE MINUTE. Anyway.. everything else was amazing!

The visit to the Eiffel Tower and Paris alone are incredible, but the entire scheduled itinerary was not fulfilled. The guide limited himself to explaining to us up to the second floor; after that, he left, he did not accompany us to the top of the tower or guide us to the entrance to the Seine river cruise, we had to find out on our own. When boarding the cruise, we realized (and the cruise control staff too) that we had tickets for children, whose cost is less than for adults, for which we theoretically pay. Inside the cruise, there was an audio guide explaining the tour in different languages.