I was disappointed at the attitude of the attendant at the pier at Westminster who I presented my voucher to who said the ticket office is closed so he can’t print off my tickets. I asked whether we would be allowed to board the cable cars without the tickets, he said maybe. I asked what time the ticket office closed. He said 6. It was not 6 so I asked for them to be printed off. As he was printing the tickets a colleague of his turned up. He said to the first person he should not print the tickets as it is 6. I said it has only just gone 6. He did not comment. Not only had they closed the ticket office early, but then to have this second person saying don’t print the tickets to his colleague was unreasonable. The boat ride and cable cars journey was a great experience. A big thank you to a worker at the cable car office who I asked information from about best way to get to Winter Wonderland after. Thanks to his specific directions we made it there on time.

We had tickets for the Thames boats, we had all day tickets and were able to go to all the stops and get on and off as we pleased, which made for a fantastic way to explore different parts of London from putney to North Greenwich, on board the boats there was toilet facilities and a bar selling alcohol or tea-coffee etc, We also had tickets for the emirates air line cable car, great views of London, our ticket was a one off ride going from one side of Thames to the other and back again, we were happy with that as when you go across the Thames you have plenty of time to try and pick out any landmarks, so we were more than happy with both choices

Great way to see London. Comfortable journey and views are second to none. However, not very joined up in its approach. Signage and directions poor. Could do with better announcements to identify tourist attractions at each stop. Too much confusion and too many ticket types. I imagine this would be a nightmare for foreign travellers trying to get around