Great experience. Very organised. Clean boats with plenty of choice for seating upstairs and covered downstairs. Staff gave a live commentary which was informative and entertaining. All staff encountered were friendly and polite. Cafe on board and toilets. Children enjoyed it so a good value way to travel and spend the day sightseeing.

We took the Thames hop-on, hop-off boat cruise on Sunday, 4th September, 10:00, which I specify because I unfortunately don't remember the name of the chap giving the live tour at the top of the boat - but if he or his bosses read this, rest assured he was brilliant. Incredibly informative and humorous, and took a few photos of me and my partner for us. We only hopped off to see the Cutty Sark before hopping back on. And sure, it's the same commentary once you've gone round already, but I wouldn't expect anything more. I will say it was a bit confusing before we initially boarded, because we (and others) were there before any staff and we weren't sure which boat stand to queue in front of (there are several, none with this name), but we worked it out with process of elimination. Turns out we hadn't needed to queue because we already had a ticket - whoops. Someone there to say "ticket holders over here!" would've been nice, but it didn't spoil the occasion. Overall, great value for £.

One of the highlights of my week in London! The trip gives you an overview of the city’s layout to help plan the rest of your trip. You can use it as your transport to Greenwich and the Tower of London and enjoy a leisurely boat trip while you’re at it. The commentary was fantastic…equal parts history and witty commentary with a few ‘dad jokes’ thrown in for good measure. I would highly recommend this experience!