I was extremely impressed with your services and the wonderful experience we had as a family. There was a couple of things I thought you could improve. 1. Was the steps off the safari bus the last step was a little too high from the ground. I have knee issues and when I stepped off the last step. I Jardine my hip and knee. As on the day there were a lot of grand parents accompanying their family to see the zoo. It might be something you can look at. There was no safety rail to hold onto either. 2. Was the food. You need more variety. Of healthy food. With lots of kids and family b isiting we expect a good healthy choice. Other them that I was very impressed and will return with other family members in the future. Thank you.

The Get Your Guide code cannot be scanned for fast admission into Werribee Zoo unlike buying direct. You are sent to the booths to register the 3rd party ticket as Get Your Guide is not fully integrated into their system. For this reason I would purchase directly from the Zoo's online page ahead of time for my second trip with the family to avoid the queues & fuss. The experiences at the Zoo were phenomenal & memorable - the safari is a must!

It is a very big Zoo. The safari bus is a great experience, but there is a lot of walking and sometimes the animals are sleeping or can't be found as they are under trees or bushes. As an adult with patience to look I found that our 5 & 6 year olds were wanting to move on if the particular animal wasn't in view. Easy to get to and lots of parking.The Staff are extremely friendly and very helpful.