Guided tour

9/11 Memorial Tour with Optional One World Observatory Entry

3.8 / 5

16 reviews

9/11 Memorial Tour with Optional One World Observatory Entry

From US$ 35 per person

Take a poignant tour of the World Trade Center site where the tragic events of September 11, 2001 took place. Pause for reflection at the 9/11 Memorial Pools, and skip the ticket lines to the One World Observatory for panoramic views of New York.

About this activity

Free cancellation
Cancel up to 24 hours in advance to receive a full refund
Covid-19 precautions
Special health and safety measures apply. Learn more
Mobile ticketing
Use your phone or print your voucher
Duration 1.5 - 3 hours
Check availability to see starting times.
Instant confirmation
Live tour guide
English, French
Wheelchair accessible

Experience

Highlights
  • Hear moving stories about the tragic events of 9/11 from a guide who was there
  • Pause for reflection at Ground Zero and see the memorial pools
  • Skip the ticket lines to the One World Observatory (if option selected)
  • Get stunning views of New York from the 102nd floor
Full description
Pay your respects to the heroes of 9/11 with a visit to St. Paul's Chapel, where emergency rescue centers were set up immediately after the September 11 attacks.  Pause to reflect at the 9/11 Memorial Pools, built on the site of the former World Trade Center and see the names of the 2,983 men, women and children killed in the attacks of September 11, 2001 and February 26, 1993. Learn about Freedom Tower at the heart of the rebuilt complex. Then, skip the ticket lines to the One World Observatory and take the Sky Pod elevator to the 102nd floor in 60 seconds. Get breathtaking views of the Statue of Liberty, Ellis Island, the Empire State Building and more.
Includes
  • Guided tour of Ground Zero and the 9/11 Memorial Pools
  • Skip-the-ticket-line access to One World Observatory (if option selected)
  • Ticket for the 9/11 Museum. Please note that this is different from the 9/11 Memorial
  • Gratuities (recommended)
  • Pick-up and drop off service
Covid-19 precautions

You must book this activity online because the ticket office is closed

Safety measures in place
  • All areas that customers touch are frequently cleaned
  • The number of visitors is limited to reduce crowds
Traveler requirements
  • You are required to bring and wear a mask
  • You will receive a mandatory temperature check
  • All participants who are over 12 years old must present proof that they have received at least one dose of a FDA or WHO-approved Covid-19 vaccine. Proof of vaccination may include the NYC COVID Safe App, Excelsior Pass, CDC Vaccination Card (or photo), NYC Vaccination Record, or official immunization record from outside NYC or the US
  • In addition to proof of vaccination, all participants who are over 18 years old must present a government-issued photo ID (e.g. driver’s license, passport, etc)

Select participants and date

Participants

Date

Prepare for the activity

Meeting point

Meet in front of Starbucks at 24 State Street, across from Battery Park. Please note that 24 State Street is also known as "One Battery Park Plaza." Your guide will be wearing a yellow uniform and will meet you on the plaza outside Starbucks. Do not enter Battery Park or go to the Statue of Liberty ticket booth as they do not have your tickets. If taking the subway to the meeting point, take the R train to Whitehall Street Station, the number 4 or 5 train to Bowling Green Station, or the 1 train to South Ferry Station.

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Important information

Know before you go

  • This tour operates in all weather conditions, so please dress accordingly
  • This tour departs on time and does not wait for late arrivals. No refunds will be provided for missed tours due to late arrival
  • One World Observatory tickets are issued for a specific date and time and cannot be used at any other time
  • You will need to pass through airport-style security to enter the Observatory. During high season the wait at security can be up to 20 minutes
Customer reviews

Overall rating

3.8 /5

based on 16 reviews

Review summary

  • Guide
    2/5
  • Value for money
    2.7/5
  • Service
    3/5
  • Organization
    2.9/5

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Star rating:

We all (7 of us) enjoyed the tour with David who was an excellent and well informed guide. A memorable and special part of our trip to New York. The only muddle was at the end when he left us in the queue for the One World Trade Centre unnecessarily and he didn’t realise that we were showing the wrong tickets, however it was sorted out and we had a great time.

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April 21, 2018

Professional, educational and inspirational

This was a tour by accident really. We purchased our tickets online but somehow chose a tour that was different to the one we thought we were getting. Ceaser, our guide, walked us through not just the Ground Zero Memorial but a host of interesting stories and facts of early New York City history as we made our way from Battery Park to the memorial. Fun and informative it was terrific to get a feel for the whole lower financial district.

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January 13, 2018

Had a wonderful time with Bonnie. She was a delightful guide and made our trip fun and informative. I would recommend her to anyone!

July 9, 2019

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Product ID: 131196