Overall we enjoyed the tour. Going in we had already read the reviews aboutwaiting time at the check-in location, so went in with enough patience. The drive is very long, but the bus is comfortable enough to sleep in. The Tour guide Alfredo Mejia was outstanding and very informative and our driver Enrique was also great. Only feedback to the company - PLEASE MENTION THE WAITING TIMES IN THE LISTING. I believe people would be less frustrated if they knew what to expect. We were picked up at 7.10 am at our hotel, arrived at 7.20 at the check in location in Playa del Carmen and only departed at around 8.45/ 9 from there. Then we had to pick up another group in tulum about 45min away.. The actual tour only started once everybody was onboard. We arrived back in Playa del Carmen at 9.45pm. Therefore, the mentioned DURATION OF 12HR only started once everybody was in the bus. I would STILL recommend it especially for the price AND experience.. but be PATIENT!!!

The experience is good But I really think that spending 3 hours in the souvenir market, and waiting for the lunch is a waste of time. In the afternoon we got exactly 20 minutes to see the amazing city of Valladolid. Maybe if we spend less hours in the souvenir market it would be better.

Over all an amazing trip. Unfortunately the organization in the beginning was crap: we got picked up and had to transfer to a real bus which is fine itself, but it took almost 1,5 h! In the Maya village you only get to see one ritual, but the food is plenty and pretty good. The Chichen Itzá are wonderful and the Cenote is, too. We had Jesus as our guide and he cares for a happy atmosphere throughout the day. The last village was a bit unnecessary, because you only get 30 min, but it was fine because everyone wanted to get home anyway. We were back in the hotel by 21:30. For this price I totally recommend, but watch out: they try to sell you stuff everywhere, not only the salesman in the street, but also from the tour agency.