Well organised and great for the first visit of Pompeii. In our opinion, the 20 minutes break 5 minutes after one hour lunch break, right after we arrived Pompeii, to go to toilets (even though there were toilets at the restaurant) and the possibility to visit a shop, was not necessary. Those who would like to visit the shop might do it after the guided tour. We got just 20 minutes on our own at Pompeii to visit the museum. A little bit to short time for us.

Alessandro, the overall guide was good. The staff at Greyline office in Rome where great. The lady who met up in Naples was a bit... too much. She talked a lot. A lot. But it was not much of interest in what she said. The talk could easily have been reduced by 75%. Either stayed that way with less information but interesting information. Or, the 75% could have been replaced with some additional interesting information. The tour in Naples was great. The lunch stop was a total waste. Venue and quality of food and service made no sense at all. Why a 3 course lunch that had less quality than a Norhtern European poor Italian restaurant. Would have been much better with a shorter stop for a good Italian sandwich and have more time in Pompeji, or make the stop in Naples a bit longer for some slices of pizza.

Appreciating that it is a long way to go for a day trip (approx 6 hours total travel time), it was a good day. Guide was a little hard to understand in the beggining and there is a bit too much down time but it's a hassle free way to see Pompeii and gain some valuable information as you go.