The experience overall was great. There a lot of animals to see and a few to touch, the ATV ride is amazing, the route is so rocky so we got our dose of sensations! The cenote was also great and the guides have been very friendly and helpful with interesting facts about the animals and the cenote. The only 2 things we are disappointed about are 1: it says the insurance for the ATV is included but they made us pay it again there saying that it was a mistake on the ticket and it is actually not included! Couldn’t ve bothered to argue and delay all our group so we paid but really not happy. 2: we thought we would have more contacts with monkeys when actually it is only 1 which is trained to be in contact with us. The monkey was cute and the experience was great but felt a bit ripped off when you see the pics of people with a lot of monkeys on the website.