The whole process went as advertised. The device was handed to us when we checked into our hotel. Drop off at the airport was easy—the provided instructions made this very clear. Having internet access in Japan is essential, and this kept us connected everywhere we went. Make sure you bring an external charger, as the battery life didn’t last a full day. But otherwise no complaints.

WiFi Router was waiting for us on our arrival at hotel (Pick up point), and were able to leave it at hotel on our departure (delivery point). Prompt and impressive communication from Vision Inc. who arranged this in Tokyo. Such a smooth transaction and the WiFi Router itself a nice size to carry around. It lost signal quite a few times BUT we were most of the time on the underground in Tokyo and it was just for a moment with it re-connecting straight away to the underground directions we were using. We only had a problem in the Asakusa area of Tokyo for some strange reason on both occasions. It was very good on navigating the whole of Tokyo to and including the whole of Kyoto, etc. To sum up: A whole lot better than we imagined it would be - reliable and when charged up easily lasted all day.

An absolute must if your preference is to be online as you go through the day. It’s needed for Google Maps. No drop out and we were online all the time. We took the unlimited option and download speeds were great. All in all, well worth it. Picked up at Narita & dropped off at Kansai.