Great experience! We found the starting point immediately. There we were assigned to a gondola by an employee. We took the gondola through the small canals until we finally landed on the Grand Canal at the Rialto Bridge. There we drove a little along the Canal Grande and then turned back into the small canals. It was a very nice 30 minute drive!

The ride itself was fine. It was in a high tourist area and a bit crowded (both in the water with other boats and the wait in line with other people). But it was a nice experience. The best part for me was that due to circumstances beyond our control, we were considerably late and were accommodated with no problem. I called in advance to let them know and they were friendly and understanding. I appreciate great customer service. I would highly recommend.

A must book when in Venice. We were told after booking we'd likely have got cheaper just turning up on the day - looking at costs at all the other Gondola Stalls I'm glad to say it was a good price and would rather book in advance for the sake of about 5 Euros. The location itself was easy to find just off of San Marco Square. Everything was on time ( no waiting ), the Gondolier was amazing. Very friendly and told us about the sights as we went ( even though others charging more for this ), we even got some lovely singing from him! - This wasn't the case for all Gondolier's we saw. Lovely ride along some of the side canal's and then onto the Grand canal itself and back. The app was easy to navigate too, and stored all booking info required and locations of activities booked making it super easy to sort everything. A++++++