Guided tour

House of Waterford Crystal: 1-Hour Factory Tour

4.8 / 5

74 reviews

House of Waterford Crystal: 1-Hour Factory Tour

From US$ 18.15 per person

Take a tour of the world-famous House of Waterford Crystal. You'll get a unique behind-the-scene look at how master craftsmen create some of the world's most exquisite crystal objects. You’ll also have time to explore Waterford’s retail shop!

About this activity

Free cancellation
Cancel up to 24 hours in advance to receive a full refund
Covid-19 precautions
Special health and safety measures apply. Learn more
Mobile ticketing
Use your phone or print your voucher
Duration 1 hour
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Instant confirmation
Live tour guide
Wheelchair accessible


  • Learn about the history of Waterford Crystal from its earliest days
  • Watch skilled artisans blow, cut, sculpt and engrave crystal
  • Explore the retail shop’s shining and elegant wares
Full description
The House of Waterford Crystal Tour is more than a factory visit. We take you on a journey into the world of crystal. You’ll see each stage of the process that goes into making these pieces of art. We start in the history room, tracing Waterford Crystal from its birth. This part of the site features detailed exhibits of the firm’s development, and you’ll see some of their great antique pieces on display here. You’ll then proceed to the mold room, where wooden molds and hand tools are still used by master blowers to shape the molten crystal. From here we move on to the blowing room, where you’ll watch as craftsmen transform glowing balls of molten crystal into elegant shapes. In the cutting department, master craftsmen use industrial diamond-tipped wheels to cut the crystal. The diamond wheel ensures a high quality cut to the crystal. The last two stages of the process involve sculpting and engraving, and are arguably the most precision-based stages in the creation of a piece of Waterford Crystal. Your tour ends with a visit to the retail shop, where you’ll see the largest display of Waterford Crystal in the world.
  • Factory tour admission fee
  • Guided tour of the factory with friendly and knowledgeable guides
  • Detailed information about the history of Waterford Crystal
  • Interactive tour of the factory with the ability to ask questions of the craftsman about their work
  • Visit to the House of Waterford Crystal retail store
  • Meals and drinks
  • Souvenirs
  • Interpretative equipment
Covid-19 precautions
Safety measures in place
  • All areas that customers touch are frequently cleaned
  • The number of visitors is limited to reduce crowds
Traveler requirements
  • You are required to bring and wear a mask

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Prepare for the activity

Meeting point

The Mall, Waterford City

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Customer reviews

Overall rating

4.8 /5

based on 74 reviews

Review summary

  • Guide
  • Value for money
  • Service
  • Organization

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Timing was good

I toured about every 30 minutes during the day, so I didn't have to worry about the time. I happened to be able to take a photo easily with about 10 participants and I could watch it slowly. I also enjoyed hearing interesting questions from other people. About 30 minutes in total. However, when I was at the cafe and watching the line while attending, I felt that there were more than 50 people each time, so I thought it would take about an hour. There are also group customers (large buses were also stopped), and I think the timing was really good. By the way, I participated at 14:30 on Friday.

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July 3, 2019

Well worth a vosit

An interesting and informative tour with an opportunity to get up close to watch the master craftsmen work making the beautiful crystal pieces. The young tour guide was friendly with lots of patience as inevitably the single American tourist with the large video camera held the tour up whilst he got his shots. Well done young man. Had a complicated first name but can’t remember what is was now.

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May 8, 2018

Outstanding! Well worth every penny!

The welcoming from the staff could not have been more hospitable or helpful! Our tour guide, Marie, was warm, interesting and very knowledgeable, interacting well with all age groups, as well as ensuring everyone felt included. The craftsman were fascinating to watch, and the glass blowers in particular went out of their way to show off their skills to the best understanding of our group. Highly recommend it.

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November 2, 2017

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Product ID: 21954