West Flanders
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What people are saying about West Flanders

Overall rating

4.2 / 5

based on 104 reviews

ENGLISH SPEAKERS TOURISTS! DON'T TAKE THIS TOUR! THEY ARE FOCUSED ONLY IN SPANISH LANGUAGE. It is unfair with our tour guide, but we had a terrible experience in the reception in front of the Hilton Grand Place, and during the transfer to Bruges. At the reception, the woman who welcomed us didn't speak English, only Spanish. Us and a lot of other (English speakers) tourists were lost there, without instructions. Nearly a hundred tourists (speaking English and Spanish) there, without any organization, questioning each other to understand what was happening. At the departure time, if we had not heard other people's conversation we could have lost the bus. During the transfer to Bruges, we divided the bus with the Spanish speakers' tourists. The Spanish tour guide (the same woman who welcomed us) talked during all the transfer in a microphone, while our English tour guide tried to talk with us only with his voice. It was a huge effort to heard our guide instead of the Spanish guide.

IMPORTANT: Your bus might not have a toilet on board. This is important because even if you have an emergency the bus driver MIGHT NOT stop. I was so glad Fofi (the spanish tour guide) was so nice and accommodating and was able to get the bus driver to stop. I made the huge mistake of touring a brewery in the afternoon and well.... My mistake. Do keep this in mind for your afternoon activities. That being said, this was a great way to see Bruges. Our guide, Vita was very friendly and knowledgeable. The spanish tourguide on our bus, Fofi was great. Since we're bilingual we were able to listen in on the spanish tours and they were quite the characters. Definitely would recommend the spanish tour guides as well.

This is an amazing experience and i would really recommend this! We were staying in Brussels and decided to do a day tour to Brussels; the experience with the train tickets had sold out so we had to get the bus option instead which we were apprehensive about however it was fine! The bus only took an hour and our tour guide was a Woman called Vida who was great; very knowledgeable friendly and bubbly. We were taken around Bruges for about two hours with Vida where we also stopped at two chocolate places and got to taste the local chocolate :) At around lunchtime we then were left to have four hours of our own time meaning it was a nice balance. The staff and other tour guides were very helpful.

Overall a good experience. Bruges is a beautiful city and a must see if visiting Belgium! The tour itself was lacking in organization and I felt the guided experience could have had more specific suggestions of what museums and attractions to see during the following free time.

Bruges is an amazing city. Really really beautiful and with a rich history. The departure and arrival of the visit was on time and Guiomar and Tom (our guides) este great. She had a very unique way of showing the city. We enjoyed this experiencie very much. Thank you!